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Sales and Marketing alignment: Why It’s Non-Negotiable for Growth

  • Writer: Ray lang
    Ray lang
  • Feb 19
  • 3 min read

Updated: Apr 1


Three exaggerated Wild West characters representing 'The Good, The Bad, and The Ugly' of sales and marketing. One wears a typewriter, one’s in a suit with pistols, and one flaunts social media cards—symbolising the chaos of misaligned strategies.
Sales and marketing can feel like a standoff—misalignment turns teamwork into chaos. Here’s how to get both sides pulling in the same direction.

Pt.3 Beyond the Funnel: Sales vs. Marketing | The Good, The Bad, and The Ugly


 

The Silent Revenue Killer No One Talks About


One of the most significant revenue killers in business isn't a lack of leads or weak sales tactics—it's the misalignment between marketing and sales. Companies invest heavily in lead generation, yet sales teams often grapple with poor-quality leads, inconsistent messaging, and inadequate follow-up.


The outcome? Marketing blames sales. Sales blames marketing. Revenue and clients suffers.


📉 Misaligned companies can experience a loss of 10% or more in annual revenue due to poor conversion.📌 Source: MarketSource 

📉 Only 27% of small and medium businesses follow up with customers after their initial visit or purchase.📌 Source: Lifewire 

📉 Sales representatives spend approximately 50% of their time on unproductive prospecting due to poor marketing integration.📌 Source: HubSpot 


The harsh reality? If your sales and marketing teams aren't collaborating effectively, your business is haemorrhaging revenue—potentially tens of thousands, if not hundreds of thousands, annually.

 


The Cost of Poor Marketing & Sales Alignment


🚨 Revenue Loss Due to Wasted Leads


🔴 Case Study: The Company That Lost £2M in Wasted Leads

A B2B SaaS company invested £500,000 in lead generation campaigns over a year. Marketing delivered numerous leads, but due to insufficient sales follow-up and improper lead qualification, the company estimated a loss of £2M in potential revenue.


📉 Only 27% of small and medium businesses follow up with customers after their initial visit or purchase.📌 Source: Lifewire 

📉 Misaligned companies can experience a loss of 10% or more in annual revenue due to poor conversion.📌 Source: MarketSource 


🚨 Sales Reps Wasting Time on Unqualified Prospects

📉 Sales representatives spend approximately 50% of their time on unproductive prospecting due to poor marketing integration.📌 Source: HubSpot 


🚨 Marketing Campaigns That Fail to Convert into Revenue


📉 60-70% of B2B content created is never utilised, often because it doesn't align with the sales team's needs or customer conversations.📌 Source: Sopro 


Without alignment between sales and marketing, your business is wasting time, money, and opportunities!

 

Core Issues Leading to Misalignment


Marketing Generates Leads Without Sales Input

  • Marketing targets broad audiences instead of focusing on high-intent, sales-qualified leads (SQLs).

  • Sales teams receive low-quality leads that fail to convert.


Absence of Shared KPIs Between Marketing & Sales

  • Marketing focuses on metrics such as traffic, lead volume, and engagement.

  • Sales concentrates on conversion rates, deal size, and revenue.

  • Lack of common objectives leads to conflicting priorities.


Infrequent Communication Between Sales & Marketing

  • Sales teams struggle to effectively utilise marketing content.

  • Marketing lacks feedback from sales on content that aids in closing deals.


Lack of a Lead Nurturing Strategy

  • Not all leads are ready to purchase immediately.

  • Sales overlooks cold leads, and marketing fails to re-engage them.


 

The Impact of Sales & Marketing Alignment


Most businesses are bleeding revenue because their sales and marketing teams don’t talk to each other. Marketing brings in leads, sales struggle to close, and everyone points fingers.

Sound familiar? That’s not a growth strategy—that’s a slow-motion train wreck.


The businesses actually scaling? They’ve got sales and marketing working as one unit. Leads are qualified, follow-ups are seamless, and revenue doesn’t slip through the cracks.

The result? More deals closed, higher retention, and faster, smarter growth.


And if that’s not happening in your business? You’re the problem.

Not your marketing team. Not your sales team. You!

As the business owner, the leader, and the one setting the standard, it’s your responsibility to align the teams, set clear expectations, and build the right culture.


Fix it now, or keep watching opportunity—and profit—go to waste!

📈 Companies with strong sales and marketing alignment achieve 24% faster three-year revenue growth and 27% faster three-year profit growth.📌 Source: SuperOffice 

📈 Aligned organisations experience 67% higher effectiveness at closing deals and 58% better customer retention.📌 Source: Invoca 

📈 Businesses with aligned teams see a 36% increase in customer retention rates.📌 Source: Invoca

📈 Organisations with robust alignment can grow by 20% annually.📌 Source: MarketSource 


🚀 What’s Next?Are you confident your marketing and sales engines are working as one? If not, it’s time to rethink your approach before more revenue slips through the cracks.


📌 Stay tuned for the next article in this series, where we’ll focus on improving sales conversionsbecause leads mean nothing if they don’t turn into paying customers.

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